Strep A Update

Royal College of Paediatrics and Child Health
Worried Your Child Unwell

NHSE advice specific to Strep A symptoms and who to contact:

NHS.uk website containing new information on Strep A

• Our commitment to Acceptable Behavour

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APPOINTMENTS:

The surgery phone lines are facing high demand. If you require an appointment, please use the eConsult  tool (link above). This is an online tool which collates information on your condition or query which can be passed to the GP. The practice will respond to you by telephone or text within 1 working day.

*PLEASE ONLY TELEPHONE THE SURGERY IF YOU ARE UNABLE TO COMPLETE AN E-CONSULT*

DO NOT attend the surgery for any reason unless you have been advised to.

YOU NEED TO REGISTER for the NHS app ASAP! (https://www.nhs.uk/apps-library/nhs-app) Book appointments and request prescriptions in one click! 

You can contact the surgery for a password or use the app’s built-in identity checker.

For patients that are unable to use these online tools, and all self care measures have been exhausted, your symptoms are worsening or you have a significant health concern, please call the surgery. All appointments have been switched to telephone/video consultations and only patients that really need to be seen face to face after being assessed on the phone by a clinician will be.

The practice will continue to have processes to ensure childhood immunisation and other essential care continues.

If you are seen at the surgery your clinician may need to wear gloves, gown and mask so do not be alarmed.

PRESCRIPTIONS:

We are moving towards electronic prescribing and will be issuing printed prescriptions under special circumstancs.  In most cases,  prescriptions will be sent electronically to your pharmacy to limit/stop footfall to the surgery. If you have not been setup electronically with your pharmacist, you will be asked on the telephone for your nominated pharmacy so that your prescription can be sent electronically there.

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Do you need some help while self-isolating?
If you, or someone you know, needs a hand with collecting shopping or prescriptions, or just wants someone to talk to, our NHS Volunteer Responders are here to help.

Call 0808 196 3646 or visit nhsvolunteerresponders.org.uk

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