Staglane Location: 82 Stag Lane, Edgware, HA8 5LP
Telephone: 0300 033 7863
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Sheldon Location: 19 Chichele Road, London, NW2 3AH | Telephone: 0300 033 7864
|Updated 30th December 2020 Message|
During December, Covid infections have risen sharply in London and this has led to increased demand for hospital care.
Please be aware the NHS 111 service is currently under extreme pressure in our area. GP surgeries are open as normal, except on weekends and bank holidays.
If you need non-covid medical help this weekend, please call your practice at any time – you will be advised of the extended hours GP service for your area.
We are now in the delay phase of our response to COVID-19. This entails significant changes to how we identify and manage potential cases of COVID-19.
Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms.
If more serious symptoms develop that they cannot manage at home they should firstly use NHS 111 online (https://111.nhs.uk/).
People should only call NHS 111 if they cannot use the online 111 tool.
Do not call the GP surgery unless you need to. The surgery phone lines are facing high demand. Please use the online 111 tools to try to self manage first or please use eConsult which is an online automated consultation tool to provide tailored health advice and will allow you communicate with the practice if it determines this is still necessary.
Please visit our website http://www.jaimedicalbrent.nhs.uk and click on eConsult icon.
DO NOT attend the surgery for any reason unless you have been advised to.
YOU NEED TO REGISTER for the NHS app ASAP! (https://www.nhs.uk/apps-library/nhs-app) to be able to book telephone consultations over the phone, request prescriptions and look at test results. The identification process can occur completely online and you do not need to come into the surgery to do this.
For patients that are unable to use these online tools, and all self care measures have been exhausted or your symptoms are worsening or you have a significant health concern, please call the surgery. All appointments have been switched to telephone/video consultations and only patients that really need to be seen face to face after being assessed on the phone by a clinician will be.
The practice will continue to have processes to ensure childhood immunisation and other essential care continues.
If you are seen at the surgery your clinician may need to wear gloves, gown and mask so do not be alarmed.
We are moving towards electronic prescribing and will be issuing printed prescriptions under special circumstancs. In most cases, prescriptions will be sent electronically to your pharmacy to limit/stop footfall to the surgery. If you have not been setup electronically with your pharmacist, you will be asked on the telephone for your nominated pharmacy so that your prescription can be sent electronically there.
NOTE: We cannot test for COVID 19.